Get the best Front Office BPO Solutions
In current business world, outsourcing some of the business processes is a great way to utilize cost and time as well as deliver quality service to the customers and clients. The moment customers reach out for help or inquire is when one can ruin or win the business. Despite all the USPs and brand recognition, a business creates its long lasting impression through customer service and interaction. This is where front office comes to play.
Reception, help desk, sales, IT support, email, text or phone communication these are the common tasks of front desk operations. It is often hard to ensure 24/7 professional service and is costly and difficult to monitor; especially for start-ups and small businesses. I-venture front office BPO solutions caters your front desk needs with experts remotely yet efficiently. Our clients have full control over the assigned team so you will feel that it is part of your own company while working with us.
Our Front Office Services
With I-venture, none of your customers or clients will remain unaddressed so you can rest assured with our front office services and solutions. Some of our notable front office service and solutions are:
- 24/7 front desk call center service
- Order taking, confirming and updating
- Setting reservations and appointments
- Sales representative, market survey and research
- Scheduling visits and appointments
- Help desk support
- Remote receptionist services
- Lead generation solutions
- All kind of customer facing tasks
- Winback and retention