Make Order Taking & Processing Streamline
In e-commerce services and product business, a common trait is that customers prefer conversations over call and detailed inquiry about what they are receiving. From order inquiry to dispatch of product or service to customer end, it is a long and significant procedure and crucial to business growth. To ensure efficiency and reduce the core team’s pressure, it is best to outsource order taking and processing operations.
Order forms, incall communication, delivery updates, delivery, feedback; I-venture ties all of these tasks in one string and streamline the entire processing for you. Our dedicated team have expertise in fluent and convincing conversation, friendly communication, timely and analytical skills and much more to cater to your customers and leave a permanent positive impact. Outsourcing order taking, and processing is cost-effective for your business because you do not need constant monitoring, utilities, full-time employees for this function.
Our Order Taking & Processing Services and Solutions
Order taking and processing is made easy for you at I-venture with the best combination of right tools and qualified employees. Our order taking and processing services and solutions are as follows:
- All-inclusive live customer communication
- Monitoring full order taking process
- Order form organization
- Integration of tools, website and application
- Live update of product or service processing
- Delivery date and time update
- 24/7 addressing to queries
- Analytical report on entire process
- Skilled and high-quality callers for best customer service
- Product review and suggestions