Enhance Customer Experience with 24/7 Live Chat Support
Live chat is a feature on a business website or social media where customers can reach out through text messages and receive instant replies. Customers are easily influenced by instant persuasion over delayed addressing like calls and emails. This makes the live chat option ten times more capable of making customers happy and satisfied. Be it a first time inquire or service help request, solutions through live chat works like magic in lead conversion and customer retention.
I-venture is committed to providing the best live chat support whenever and wherever needed. We enable pop-up buttons so that customers do not need to search for the contact page. We fill in where the chatbots cannot. Chatbots support analytical replies, and we level that up to a human and friendly conversation that stays in customers’ minds. Our dedication remains intact to 100% customer satisfaction and even greater ROI.
Our Live Chat Support Services
I-venture excels in 24/7 fantastic live chat support. Our dedicated live chat support services and solutions include:
- Virtual product display while engaging live chat
- Constant chat monitoring and revenue calculation
- Chat experience that customers love and are comfortable with
- Predict customer questions and reply faster than usual
- Integrate with chatbots and fill in gaps where bots cannot
- Ensure sales conversion in first time inquires
- Segment visitors depending on their activities to meet their needs
- Streamline live chat process with effective tools